Social (S)

A Positive Work Environment (S1) & Supporting The Local Community

UN SDG #3

We invest resources into employee well-being through open communication and professional development. Many of our employees have been with us for over 10 years, reflecting our commitment to a positive and supportive workplace culture.

Ensuring the health, safety, and well-being of our employees is a core priority. In 2024, we recorded zero fatal accidents. We continue to uphold the highest safety standards by monitoring compliance with all regulations and maintaining robust staff training programmes.

Lactosan is a SEDEX member and audited under the SMETA 4 pillars: Business Ethics, Labour Standards, Health and Safety and the Environment. We are audited with randomly selected employees interviewed about their working conditions, the company’s approach to people management, environmental responsibility, quality, and safety. These interviews are conducted anonymously, providing valuable insights into how our employees experience the workplace culture at Lactosan.

SMETA is a leading ethical audit methodology - learn about it here.

Supporting The Local Community

Many of our employees come from the local community, and we actively contribute to community initiatives to foster meaningful relationships. Through support and sponsorships with local sports clubs and community organisations, we aim to create lasting positive impacts.

Educating The Next Generation

UN SDG #4

We contribute to and engage in educational initiatives, taking social responsibility to help educate the next generation. 

In 2024, Lactosan A/S had eight students from colleges and universities working in business, food processing, and research:

• One process technology student (dairy technology) from University College Lillebaelt
• Two Industrial Postdocs and two internships from Copenhagen University
• One PhD student and one special course student from University of Aarhus
• One PhD student from the Technical University of Denmark

We will keep working together with educational institutions such as business academies, technical colleges, and universities to enrol students, trainees, or apprentices for both short- and long-term placements, allowing them to work on various food-related tasks and projects.

Gender Equality (S1)

UN SDG #5

Commitment to Diversity and Inclusion

At Lactosan Group, we are dedicated to fostering a diverse and inclusive workplace. We actively work to eliminate discrimination in all aspects of employment and are committed to providing equal opportunities for everyone.

We regularly track gender representation across our operations to ensure a fair and balanced workplace. As of February 2025, our gender distribution is as follows:

Gender Balance at Lactosan Group

• Denmark: 57.2% Male | 42.8% Female

• Uruguay: 50.6% Male | 49.4% Female

• United Kingdom: 20.0% Male | 80.0% Female

• China: 57.1% Male | 42.9% Female

• Japan: 25.0% Male | 75.0% Female

Our goal is to maintain a healthy gender balance across all our companies, fostering an inclusive and supportive environment for all employees.

We also expect our business partners to uphold similar values of equal opportunity. Lactosan Group remains committed to monitoring gender diversity within our organization.

Equal Opportunities (S1)

UN SDG #8

Supporting People on The Edge of Working Life

Lactosan is a Code of Care Ambassador.
At Lactosan A/S, we believe in making a meaningful impact beyond business. That is why we have partnered Code of Care, a non-profit organisation dedicated to helping people with mental, physical, or social challenges find a place in Danish workplaces.

Through local Task Forces, businesses collaborate to create inclusive communities, proving that social responsibility goes hand in hand with business success. As an ambassador, we actively support initiatives that encourage companies to make a positive social impact.

Learn more about Code of Care here.

Social Sponsorships
We have also extended our social obligations to support the Red Cross Youth organisation and the Foundation for Muscular Disease as part of our social responsibility. By partnering with these organisations, we help provide vital support to young people in crisis and individuals living with muscular diseases. Our commitment reflects our belief that businesses have a role to play in building a more inclusive and supportive society.

• The Foundation for Muscular Disease. Their primary vision is to contribute to creating a society that embraces diversity—regardless of gender, ethnic origin, religion, age, disability, or sexual orientation.
  
  
• Danish Red Cross Youth. Danish Red Cross Youth believes:

• • That no child or young person should ever feel left out
  • That all children and young people deserve to believe in themselves
  • That everyone should feel special in the eyes of others
    
    Activities include homework cafés, summer camps, mentor projects, telephone hotlines, sport and health projects, support for children at asylum and women crisis centers, clubs, study support to prisoners, and international exchange and development programmes – among other things. 

Through our contributions, we aim to create opportunities, raise awareness, and make a difference where it matters most—because a stronger community benefits us all.

Kiteto Dairy Cooperative in Tanzania
In 2023 Lactosan A/S enterede into a CSR partnership with Dairy without Borders. Learn about the project and its goals here.

Ensuring High Level of Food Safety and Quality Control (S4)

UN SDG #3

• We continuously train our team and optimize processes to meet the highest industry standards with regards to ensuring food safety and quality control and assurance. Our production complies with all relevant food safety and traceability regulations and is managed through our stringent Quality Assurance & Quality Control, the principles of Good Manufacturing Process (GMP), audits from local food authorities as well as third party and customer audits.

• Our cheese powder ingredient offers an alternative to less wholesome additives, supporting cleaner labeling and formulation choices for the end-users.
  
  
• Non-GMO Ingredients - Lactosan Group does not use genetically modified raw materials in our products.

Our goal is zero recalls. In 2024, there were zero recalls. We will continue to monitor compliance with all internal and external regulations to maintain this standard.

Responsible Supply Management (S4)

UN SDG #3

Our supply chain is built on strong partnerships with trusted dairy producers. We prioritise transparency, ensuring that every step of our production process—from raw material sourcing to final packaging—meets rigorous safety and sustainability criteria. By implementing responsible procurement practices and minimising waste, we contribute to a more sustainable food industry while delivering premium cheese powder to our customers.

Quality and responsibility are at the heart of what we do.

Integration of Internal and External Factors

We continuously review and update our materiality assessment to reflect:

• Corporate vision, mission, and sustainability strategy
• Long-term business goals and Code of Business Conduct
• EU regulatory changes (CSRD, ESRS) and industry standards
• Stakeholder expectations, including customers, investors, employees, and suppliers
• Third-party sustainability certifications

By integrating these material topics into our sustainability strategy, we ensure responsible business operations, regulatory compliance, and a commitment to long-term value creation.

Learn About Our Efforts

See efforts, specific targets, and progress in our Code of Conduct. 

Learn about our other focus areas here:

• Environment (E)
• Governance (G)